I have purchased this content elsewhere, can I have the digital content unlocked?

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    Mason Blackburn

    Holy crap people. I understand you are upset but this really is a basic business model that is justified.

    DnD beyond is an entirely seperate entity from Wizards of the Coast and has no relation to them except a business relationship. In order to get the books you can either buy them online FROM AMAZON (who buys them from WotC), buy them FROM A LOCAL SHOP (who buys them from WotC), or buy them FROM  DnD BEYOND (who paid a massive licensing fee to WotC). All of these options are equivelent.  The website is built on convience and I think it does that well since the premade character sheets and massive database of information once you buy the books is incredible.

    If you already bought the books then I'm sorry but you can't expect DnDBeyond to give you access to their service when they didn't recieve ANY money from you. They didn't just pay for a book and then sell that one book to everyone online. They paid for tens of thousands of books at once and expect to make that back through you buying them here. I know you all are upset and I totally get it but they AREN'T PART OF WotC and are probably not sitting on the infinite profit margins you think they are on. That's not even accounting for the staff building the website and running the business. This is a convience based service so treat it as such. You don't have a right to jack shit just cause you bought the books from someone else. 

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    Michael Kaminski

    @Mason: you'd have a point if D&D Beyond wasn't being presented and marketed directly by WotC. I feel for the development team, because of some shortsighted marketing/licensing deal their good work is being greeted with some justifiable outrage. WotC should have seen this coming. I mean, hell, this has happened every time previously with other officially licensed electronic resources, why learn from past mistakes? Amirite?

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    Permanently Deleted User

    DnD beyond is an entirely seperate entity from Wizards of the Coast and has no relation to them except a business relationship.

    => true, they are a reseller... so they are getting money from content that isn't owned by them.

     In order to get the books you can either buy them online FROM AMAZON (who buys them from WotC), buy them FROM A LOCAL SHOP (who buys them from WotC), or buy them FROM  DnD BEYOND (who paid a massive licensing fee to WotC). All of these options are equivelent.

    => They are not equivalent, buying from DnD Beyond gives you no physical copy.

    the website is built on convience and I think it does that well since the premade character sheets and massive database of information once you buy the books is incredible. 

    => Content that is not owned by the reseller, but with wizards of the coast..

    If you already bought the books then I'm sorry but you can't expect DnDBeyond to give you access to their service when they didn't recieve ANY money from you. They didn't just pay for a book and then sell that one book to everyone online. They paid for tens of thousands of books at once and expect to make that back through you buying them here.

    => I'm not saying they shouldn't... I would gladly pay a monthly fee if I can use the content I've already paid for... at the moment you have to pay the design cost twice... not going to happen. If they want to progress in their business, they should get a decent contract with WoTC. They are working together already.

    I know you all are upset and I totally get it but they AREN'T PART OF WotC and are probably not sitting on the infinite profit margins you think they are on. That's not even accounting for the staff building the website and running the business. This is a convience based service so treat it as such. You don't have a right to jack shit just cause you bought the books from someone else. 

    => two scenario's are possible: they ARE somewhat part (not official) of WotC and they are scamming everybody and WotC is Evil like E.A. or something similar.

    OR (more likely)

    They are not affiliated with WotC and have to pay aaaaa lot of money for the content of D&D and should stop doing what they are doing, and start negotiating with WotC to provide a better service, and integrate with already bought content... however you take it, D&D Beyond is an addition to D&D and WotC makes money of it. WotC would not lose money if people would just enter a registration number and get the book's content... because WotC already received money from a buyer, so D&D Beyond should not need to pay for books up front... that's just silly. They are a retailer that sells what is needed, they are a smart retailer because they don't have a stock. The costs that D&D Beyond have are perfectly covered with a monthly fee that will be paid by a lot more customers than they have today because of this very issue. 

    in either case, WotC is being a dick here and holding D&D Beyond back, and in either case D&D Beyond is being stupid in their decisions.

    I don't care what happens, I am entitled to my opinion not to pay my product twice. A smart business model will still make money out of my ready-to-spend attitude, just not this greedy solutions that lacks all creativity

     

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    JB Wolfe

    As someone who works in a bookstore and buys all my content there, I will not be using D&D Beyond.  I see no reason to buy content, especially at that price, twice. I would support this service if I thought it was worth it.  I do not.  And I am a DM with players that would possibly be interested in full subscriptions.  But we will not be using it. And for someone to suggest entering in regular content as homebrew is... well, I have several words for that. But I won't use them.

    I find this business model to be a serious problem and hope some other solution can be reached.  For now, I will be utilizing other tools (like good ol' pen and paper) rather than D&D Beyond.  For that matter, there are other digital options available.  I hate piracy and would never advocate it. But D&D Beyond is not the only option out there. Again, I'd love this service, but the whole point of a digital database such as this is to save time and money.  Well, in having to enter in normal, regular rules/content as homebrew, that certainly doesn't save time or energy and the current way it's structured doesn't save money. 

    If this is ever solved, perhaps I'll be back to get the subscription.  Until then, I bid you a good day.

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    Richard Hodgson

    It's legitimately a shame as a new player: I bought the PHB thinking it would be useful, then found I could make characters on DND Beyond far more easily than doing it by hand.

    Except I obviously only have access to a fraction of the data from the PHB, and I really don't want to buy it again.

    I'm tempted to get a refund on my physical book, of course, but it seems silly in this day and age that there isn't some way to claim digital content with the purchase of a physical book - or at least a cut-price option for access to its data, to keep the licensing folks happy.

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    Christopher Derbidge

    I honestly would love to have some type of addtional access to D&D Beyond for having purchased all the 5e books, about 8 of them, amoung other printed/manufactured products as well.  But, I do realize that I have access to all those things on paper and can even digitize them myself for my own consumption, and create my own computer tools to enhance them for my own consumption.  I do not expect dndbeyond.com to provide me with a different digital product for free, unless they deam it worth while to the overall finacial growth of the company.  I would encourge dndbeyond to look at offering some type of a promotion to the “verifiable” physical media owners.   Maybe some type of a discount if we are willing to fill out a form and upload proof of purchase/ownership of official 5e products.  I think it would bennifit you guys hugely, because think of having a database full of current “have paid and are willing to pay” customers that you can market your future products too electronically. Basically, your investing in your future with a campaign like this.  

    Also, I would be willing to buy the media again in your electronic version on dndbeyond, if it meant a discount or credit of the same amount towards a paid subscription.  Another suggestion for your marketing guys to look at.  

    It seams to me that giving credit for the core books purchased (or even just the players manual which is what most people probably want for correct/complete player sheet items) would open the door to selling online adventure modules, etc. to a community of people who have already invested in the D&D roll playing lifestyle.  Most of them will all eventually go electronic in some form, it wold be best for you if it was you.

     

     

    I hope you like these suggestions.

     

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    Chimera Mirage

    (Let's try this again. I lost the original draft to the internet. My rewrites always lose some elegance.)

    At the risk of repeating something that has already been said, I would like to note that I recognize the value that this digital product/service provides, but I don't believe the prices offered are commensurate with the product's value. Furthermore, I understand that maintaining this platform is not free and therefore must pay for itself somehow, but am unconvinced that this is the correct pricing model.

    Magic: the Gathering: Arena gives players a parallel digital product when one buys a physical Planeswalker Deck (code inside package). Given the newness of this cross-platform/code printing capability, it's technically possible that D&D Beyond could adopt a similar system. Unfortunately, I believe Curse is only licensing Dungeons & Dragons content for D&D Beyond, and therefore would not have the agreements in place to make such a system work. That is to say, unless I'm wrong, if D&D Beyond were to give out digital codes, they would not profit.

    I don't like presenting problems without also presenting solutions, so what can D&D Beyond do? Perhaps given the upsurge in D&D's popularity, giving away a few Core Set codes would not be a bad business decision as it could result in additional sales via the social circle snowball effect. Maybe renegotiating the deal with Wizards could give new physical purchasers the codes I mentioned above. Maybe they could even get away with reducing the prices of the Core Rules Books (by at least 50%) to encourage engagement and highlight the value of the service AND the value of the supplements. No matter what, I'd like to see D&D Beyond succeed AND become affordable enough for more players.

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    Daniel Thorp

    I agree with everyone else that commented on this post.

    But I must mention that DnD Beyond is not a subsidiary of WoTC and they need to maintain a profit margin as well.

    https://youtu.be/bu9ZIFjJIX4?t=725

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    Jay Guy6

    create a subscription that gives all access to all content.. im sure you'll make more in the long run. and if you choose not to resume the subscription then your cut off from the resources until its renewed.. 

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    Chelsea Smith

    Like everyone else here, I've made a large investment in the hardcopies of these products, and it is beyond infuriating to consider buying them again digitally, especially for the prices being charged. I'm just not gonna do it. Nor am I going to buy a subscription here until this is resolved. I will continue using other 3rd party apps and resources until DnD Beyond and WOTC work this out. 

    I'm not bent on the digital content being completely free. But take, for instance, Kindle and Audible. When I buy a Kindle book, I generally have the option of adding the Audible companion at a discounted price. Granted, DnDBeyond doesn't have an easy way of verifying our hardcopy purchases from outside sources like Amazon does across their companies, so a different approach is needed.

    Somebody above suggested implementing registration codes, which is a great idea that should absolutely be considered going forward. However, that doesn't benefit the hoards of us who have already made these investments and just want to make the most of DnD Beyond's offerings without buying everything again at full price.

    Another person above mentioned working a solution into the membership options. Currently, without a paid membership, I can buy the digital copies at full price or select from a wealth of individual content. So why not provide an option with a PAID account to access the digital content at a deeply discounted price? Say $5-10 for the digital copy of an entire book vs. the $30 being charged currently (which is more than I paid for some of my hardcopies on sale)? Then I have more incentive to pay for a membership, AND you're getting money for digital content that I otherwise won't be giving you over my dead body with the current structure. Because if I already own the hardcopies, I'm only buying the digital versions for a little extra convenience and, primarily, to make your product more functional.

    Those are just a couple of possible solutions. But given how many loyal customers are upset over this, it seems like something that ought to be addressed sooner rather than later.

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    Michaela Evans

    I have already purchased the digital copies, though. On Roll20, a WOTC partner. I can’t manually enter info either? This is really dumb :/

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    Rachel Gray

    Yeah this is some bullshit. D&D Beyond needs to fix it, there's been lots of good suggestions over the past year, they should probably do something. That's capitalism for you.

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    Ketchum Jacob

    Everyone on here complaining that this is DnDBeyond's fault need to realize that this is 110% on WoTC.

     

    Wizards doesn't allow sellers to sell books as a subscription.

    Wizards doesn't allow game stores to sell "online keys" with the hardcover books.

    Wizards doesn't allow VTTs such as FantasyGrounds and Roll20 to sell keys to shareable content.

     

    Just a few years ago Wizards sued near everyone, even legitimate businesses, that were selling PDFs because Wizards is insanely protective of who can and can't sell their books. I would bet good money that there's a clause in the contract between WoTC and DnDBeyond that very deliberately states that they cannot, in anyway, sell their books as a subscription service.

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    sploopy

    yeah anything but putting codes in all further books that lets use get digital copies at a $1 MAX is unjustifiable. 
    as for what to do with content already out that's a harder one, but i say as a show of good faith (especially with how bad your screwed over the fans that have been buying the books ) give them all away for free.

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    IgLou_BC

    What an obscene response from WOTC.  Having to buy something twice is an enticement to NOT BUY YOUR PRODUCT AT ALL.

    I'm livid, all I should have to do is provide proof of purchase and then I get the content unlocked.  This is disgusting and anti-consumer.

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    Joshua Donovan

    Unfortunately, lgLou_BC, DnD Beyond is not run by WotC. From DnD Beyond's POV, you aren't buying something twice. You may have purchased a physical product from Wizards, but you would be buying a virtually identical digital product from DnD Beyond.

    Above, I posted a suggestion that the digital product is overpriced, but I can understand that Curse is in a situation where they are not allowed to offer this content at a price that would compete with Hasbro/Wizards' primary physical products. That said, I think I saw something about an upcoming product that will include a code for the same(?) product on DnD Beyond. Don't quote me, but I think maybe these two companies have made a sort of agreement. I would have accepted some sort of "transfer fee" discount with proof of purchase if they had made that happen.

    Oh, and if you don't need the integration features of DnD Beyond but you ARE looking for PDFs of RPG books, I'm sure THEre's a TROVE of content somewhere on the interNET.

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    riley

    I'll say this as simply as possible: You will never get a cent of my money until you figure out a way to let me access the content I purchased. I don't care what exclusive content you offer, how convenient your site is, I will actively go out of my way to avoid spending money here because you demand people buy your books twice. And you better believe I'll be sharing that sentiment with everyone I know too.

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